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Shipment Question

I bought a kite reel from you (shipped to the US). When I use the tracking number (CX002281459CN), the message says the item was "Handed over to customs." Does this mean I need to take action to have the item released from customs? I do not know what to do.
What Do Our Customers Say?
Buenas tardes estoy interesado en el articulo KT3581 necesito saber el costo del envío a Bogotá /Colombia gracias

Shipping fee of reel to Columbia is shown in the option: Ship To Outside US, UK ( +US$30.00 ).
Lynn "

englishAlvaro Antonio Vargas


Im from Colombia and i wanna buy ítem # KT3581. What can i do?

If i choose the "Shop to ouside US, UK" option, the ítem is sent to Colombia?


Yes, the reel can be shipped to Colombia if you choose ship To Outside US, UK
Lynn "


this is a big, big kite flys very well on it's own , you will need a lot of space a sand anchor on the beach or something sturdy to Tito . I recommend 500lb line and the wind range 5 to 15 mph you will not be disappointed. "

englishColin Ian Bullock

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